Frequently Asked Questions
Where are you located?
- We are located at 14 Nebo Road, Mackay.
What is your contact information?
- You can phone us on +61 7 4957 7677 or send an email to firstname.lastname@example.org
What are reception's opening hours?
Reception is open from:
- Monday to Friday 6am – 9pm
- Saturday & Sunday 7am - 9pm
- Public Holidays: 10am – 4pm
- Just dial 9 to talk to our helpful team!
Do you have free parking?
- Yes, we offer free parking to all our guests!
Do you have a restaurant?
- Absolutely! Dine with us to experience fresh, seasonal ingredients prepared by our excellent team of passionate chefs.
- Guests have the option to soak up the Queensland sun with our alfresco dining or keep cool in airconditioned comfort.
What are your restaurant's opening hours?
- Enjoy breakfast weekdays from 6am-8am and on the weekends from 7am-9am.
- Our divine dinner is open 7 days a week from 6pm-8pm!
Do you have a bar?
- Yes, we do! Unwind with a Coray Cay Cocktail in your hand or enjoy an ice-cold beer. We can also whip up any of your favourites - just ask any of our team members!
- It is located in the restaurant, making it the perfect place to catch up with friends!
Do you offer room service?
- Absolutely! Order breakfast on one of our forms with reception prior to 8pm the night before to receive on of our delicious breakfasts.
- If you have a corporate contract you also have the option to receive takeaway lunch.
- Indulge in our delicious dinner from the comfort of your own room. Order from our dinner menu available via the QR code provided on your welcome letter and then dial 9! A $6 tray service charge does apply.
When can I take a dip in the pool?
- Relax in our gorgeous pool daily from 7am-7pm.
Do you have a gym?
- Workout daily in our gym located onsite for your convenience!
Why should I book directly via this website?
Enjoy peace of mind with:
- flexible cancellations
- no pre-payments
- potential book direct perks exclusively released on this website
- the ease of contacting us directly to make changes to your booking which is unmatched by any other service
- You are supporting the local economy when you book directly with us.
- However, please keep in mind this is subject to the terms and conditions of your booking type.
I'm under 18 can I book and stay at Coral Cay Mackay?
- Unfortunately, you must be 18 and over to book and stay with us. Don't worry though, bring along an adult to enjoy all the perks of a stay at Coral Cay Mackay together.